A Crisis Communication Training Series for AEJM Members

Jewish museums and organisations are facing increasingly complex communication challenges in today’s public and digital environments. These include questions such as how to respond to hate speech and antisemitic comments online, when to speak out in a polarised public debate – and when restraint may be necessary – as well as how to help audiences navigate disinformation and an increasingly fragmented digital landscape.
To address these questions, AEJM is launching a new online training series developed in response to communication challenges identified by AEJM members in a survey conducted between October 2025 and February 2026.

The program is open to communications professionals, museum managers, educators and all colleagues who encounter these challenges in their daily work. Through expert input, peer exchange and practical exercises, participants will work on real-life cases from the museum sector and develop communication tools, frameworks and response strategies that can be adapted to their own institutions.

Workshop 1: Moderating hate speech, taking a stand – community management under pressure. July 3, 2026. Read more

Workshop 2: Stay visible or go into hiding? – Strategic communication in polarised public spheres. July 9, 2026. Read more

Workshop 3: Media literacy as a museum’s mission – Developing digital educational formats. September 1, 2026. Read more

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or European Education and Culture Executive Agency (EACEA). Neither the European Union nor the granting authority can be held responsible for them.